This year, a few brands took the Atlanta Falcons’ rallying cry “Rise Up” to heart and significantly changed up their approach to the annual Super Bowl competition for blockbuster ads. Their entries stood out in stark contrast to the frequent slapstick silliness and bikini-clad messaging of years past. Instead, brands like 84 Lumber, Audi, Kia, AirBnB and Coca-Cola used their big buck Super Bowl ad dollars to make a strong statement (often a political one), rise up and stand out from the pack.
Those hoping for a respite from the country’s increasingly volatile political climate were sorely disappointed. Like it or not, agree or note, the current political climate is forcing brands to take a long, hard look at themselves and decide what they stand for and to what extent they want to publicly communicate their positions on social issues that normally don’t fall within the purview of the CPG world.
A Shift in Super Bowl Ad Strategy
While many applauded this approach, others levied criticism against the brands for being too political or using the Super Bowl platform to communicate messages about issues unrelated to their CPG brand or inconsistent with the entertainment format of the day.
Brands who maximized the large Super Bowl audience to communicate meaningful messages about who they really are and what they stand for helped signal the continuing rise of the political brand.
It is said that you will never rise to your full potential by being all things to everyone. Those brands that are insistent on trying to be all everything to everyone will find it difficult to remain neutral in this current political climate. Increasingly, consumers are judging brands by what they stand for, separate and apart from the CPG products or services they offer.
Rise of the Socially-Minded Brand
The fact is that corporate values matter. According to results from a recent Havas Worldwide study, more than half of Millennials, Gen Xers and Boomers make a point to know more about the companies that make the products and services they use. Boomers are even more likely than Millennials (81% vs. 70%) to agree that companies have a responsibility to do more than just generate profit, and more likely to agree (83% vs. 70%) that companies have an ethical obligation to operate in a way that does not harm the environment.
Significantly, more than 7 out of 10 of the survey respondents agree that it’s important for a company to drive social change. This supports results from the recent Edelman Trust Barometer in which 80% (up from 74% last year) of general population consumers worldwide agreed that a company can take specific actions that both increase profits and improve the economic and social conditions in the community where it operates.
The Havas survey confirms that taking a stand on social issues is good business for brands. Nearly two-thirds of consumers surveyed in the Havas Worldwide report are more likely to buy from a company that is doing good things for the world.
Audi Takes on Pay Equity
One brand that took on a social issue head on in its Super Bowl commercial was Audi. Its ad, “Daughter”, features a father narrating the story of his young daughter successfully racing against a bunch of boys in a soapbox derby race. The pointed message comes through via the father’s voiceover: “What do I tell my daughter. Do I tell her that her grandpa is worth more than her grandma? That her dad is worth more than her mom? Do I tell her that despite her education, her drive, her skills, her intelligence, she will automatically be valued as less than every man she ever meets? Or maybe I’ll be able to tell her something different.” The ad concludes with a message on the screen about Audi’s commitment to pay equality: “Audi of America is committed to equal pay for equal work. Progress is for everyone.”
Audi isn’t just talking the talk. In its press release about the “Daughter” ad, the brand touts some of its own initiatives, including a graduate internship program in which 50% of enrollees must be female, and its partnership with the American Film Institute’s annual “AFI Fest” event to create an Audi Fellowship scholarship program that grants one promising female director enrollment in the AFI Conservatory.
But the brand also doesn’t shy away from its shortcomings. Audi noted in a pre-launch interview that just 12% of Audi of America senior management is female—only 2 of its 14-member executive team.
In the ad, Loren Angelo, vice president of marketing for Audi of America, acknowledged that the brand’s goal was to deliberately speak to America emotionally about this issue which is a clear focus for the company.
Kia Focuses on the Environment
Kia was another brand that focused on a social issue in its Super Bowl entry that zeroed in on climate change and the environment. The brand combined humor using comedian Melissa McCarthy to demonstrate the importance of being an “ECO warrior.” As the song “We Need a Hero” plays in the background, McCarthy jumps from one environmental crisis to another to save the day. From saving the whales to preserving trees to reversing the effects of melting snow caps, the ad serves to make a statement of the importance of protecting the environment.
Brand Messages on Diversity and Immigration
Some of the most controversial of this year’s ads centered around brands which made deliberate statements around the issues of diversity and immigration. 84 Lumber created an impactful, emotional ad which told the story of a Mexican mother and daughter making the journey to the United States. At the conclusion of their long journey, they are momentarily devastated as they come face to face with “the wall”. However, soon they are relieved as they spot a large door in the wall built by US workers allowing them entrance into the land of the free. As they push open the door, the tag line “The will to succeed will always be welcome here.” appears on the screen.
Budweiser took a more sentimental approach to its ad by telling the story of its immigrant co-founder, Adolphus Busch, who makes his way from Germany to the United States by boat in order to make his dream of brewing beer a reality. Supported by the tagline, “When nothing stops your dream.”
Still others, like AirBnB and Coca-Cola, used impactful images of a diverse group of people to make a statement about its beliefs about key social issues such as diversity, inclusion and immigration. Using the hashtag, #WeAccept, AirBnB’s ad sought to create messaging about acceptance of differences in others and the value of diversity. Coca Cola released an earlier ad comprised of a montage of images representing a wide variety of Americans with the simple reminder that “Together is Beautiful”
Ultimately, these brand approaches to messaging served as a reminder that brands will increasingly need to rethink their identify and define who they are and what they stand for. The rise of the socially-minded brand is here to stay. It’s time to brush off those brand identity and voice PowerPoints and revisit the true message you are trying to communicate about your brand. It means brands must clearly identify their unique point of view, map their position back to their core organization values, be consistent in communicating those values in all channels, recognize that they cannot be everything to everyone and take risks in creating bold, empathetic and emotional stories that resonate with today’s consumers who are interested in understanding at a deeper level the companies supplying the products and services they are supporting.
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